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Investor Assistance Channels
The General Authority for Investment and Free Zones provides several channels to help investors resolve their issues, including:
Introduction to the General Authority for Investment and Free Zones
Importance of These Channels and Services
The establishment of such comprehensive assistance channels is crucial for the investment climate in Egypt. They provide a structured framework for addressing investor concerns, which can significantly enhance the business environment by:
Overall, the General Authority for Investment and Free Zones plays a vital role in shaping the investment landscape in Egypt, aiming to make it more attractive and accessible to investors while ensuring that their rights are protected. This holistic approach not only facilitates the growth of businesses but also contributes to the broader economic development of the country.
Golden License
Description
The Golden License offers a single approval for establishing, operating, and managing a project, including building permits and allocation of necessary properties. This license may be granted to companies through a decision made by the Council of Ministers.
Basic Requirements
Required Documents
To apply for the Golden License, the company must submit an application via the website or through the technical secretariat of the Golden License Unit located at the General Authority for Investment headquarters in Salah Salem. The application should include two official copies of the following documents:
Fees
Time Frame
Service Channels
Policies and Procedures
Via the Online Portal:
If you encounter any issues during the online service, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time.
Technical Secretariat of the Golden License Unit:
Importance of the Golden License
The Golden License plays a pivotal role in enhancing the investment landscape in Egypt. By simplifying and consolidating the approval process for project establishment, it brings several benefits:
In conclusion, the Golden License represents a significant advancement in Egypt's efforts to streamline investment processes and create a conducive environment for businesses to thrive. By offering a one-stop solution for project approvals, it not only accelerates business establishment but also supports the broader goals of economic development and modernization within the country.
Investor Agents Accreditation Services
Description
These services are part of the new framework established by the General Authority for Investment and Free Zones (GAFI) for accrediting investor agents. The aim is to support the activation of a digital transformation system within the authority through the Investors Services Network (ISN). This network is designed to qualify and accredit professionals who serve as intermediaries between investors and the authority, enabling them to participate in providing all of the authority's services electronically. This initiative eliminates the need for paper-based processes, promoting the vision of a Digital Authority.
The introduction of these services follows the results of a study titled "Requirements for Activating the Digital Transformation System at the General Authority for Investment and Free Zones: Qualification and Accreditation as an Entry Point," and subsequent decisions made by the authority’s board during its meeting on December 2, 2018, along with Board Resolution No. 11-2/2022.
These services are offered through the Investor Agents Center, which serves as the operational tool for establishing the electronic Investors Services Network (ISN). The primary mission of this center is to train and accredit professionals to work in the investment field after they successfully complete the preparatory programs designed for this purpose. The Investor Agents Center's training plan includes four escalating preparatory programs arranged from the lowest to the highest levels, corresponding to the following four tiers:
These programs are designed to assist all sectors of the authority that provide investment services in interacting with qualified and accredited investor agents, ensuring a smooth and efficient service delivery process. The design of these programs takes into account the importance of interlinking and progressing through the four levels; for instance, one cannot participate in Level Two, "Certified Electronic Foundation Agent," without first passing Level One, "Certified Electronic Foundation Representative," and so forth. This structured progression ensures a comprehensive and cohesive coverage of all investment services and topics.
Basic Requirements
To obtain the services for accrediting investor agents, the following basic requirements must be met:
Importance of Investor Agents Accreditation Services
The Investor Agents Accreditation Services are crucial in enhancing the investment environment in Egypt by:
In summary, the Investor Agents Accreditation Services are a significant initiative that reflects the General Authority for Investment and Free Zones' commitment to modernizing investment processes and improving the overall investment climate in Egypt. By leveraging technology and establishing a network of qualified professionals, these services aim to create a more efficient, transparent, and supportive environment for investors.
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Required Documents for Accreditation
When attending the training program, participants must present the original copies of the following documents for review, along with a scanned version to be kept at the Investor Agents Center:
"Certified Investment Expert"
Varies based on the activities the agent wishes to specialize in
Service Channels
Services can be accessed through the electronic portal and the Investor Agents Center located in the Bada Center within the General Authority’s building in the Diplomatic District. An email address has been established for communication regarding the accreditation services at isn@gafinet.org.eg.
Policies and Procedures
The following steps outline the process for accreditation:
Importance of Documentation and Fees
The outlined documents and fees are essential for maintaining a structured and transparent accreditation process for investor agents. Each document serves a specific purpose, ensuring that candidates meet the required qualifications and standards. The fees associated with each program level reflect the training's value and the support provided by the authority, promoting a professional and accountable investment environment. By establishing clear criteria and a tiered fee structure, the General Authority for Investment and Free Zones aims to enhance the quality of investment services and encourage more qualified professionals to participate in the investment landscape.
Electronic Investment Gazette
Description
In accordance with the provisions of Law No. (72) of 2017, particularly Article (34), which states:
"Contracts for the establishment of companies, their bylaws, and amendments shall be published at the expense of the concerned parties in the Investment Gazette of the Authority or by any other electronic means..."
This has led to the introduction of the electronic publication process in the Investment Gazette.
Basic Requirements
Required Documents
Fees (in Egyptian Pounds)
Time Frame
Service Channels
Policies and Procedures
Through the Electronic Portal:
For assistance during the electronic submission process, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time.
Important Notes
Importance of the Electronic Investment Gazette
The Electronic Investment Gazette serves a crucial role in enhancing transparency and compliance within the corporate sector. By providing a digital platform for the publication of essential company documents, it not only facilitates easier access to information for investors and the public but also aligns with the broader goals of digitization and modernization of governmental processes in Egypt.
The requirements and procedures outlined ensure that the publication process is straightforward and efficient, reducing the administrative burden on companies and encouraging compliance with legal obligations. Furthermore, the move towards an electronic platform reflects a commitment to reducing paper-based processes, thus promoting environmental sustainability alongside efficiency.
By establishing clear guidelines for documentation and fees, the General Authority for Investment and Free Zones aims to create a user-friendly experience for companies and stakeholders seeking to navigate the complexities of corporate registration and publication.
Investment Licenses
Description
The Investment Services Center of the General Authority for Investment and Free Zones, along with its branches spread across the country, includes representatives from external entities responsible for issuing licenses. These representatives are granted the authority to issue approvals, permits, and licenses under the provisions of Investment Law No. 72 of 2017. This allows them to streamline the process for investors by simplifying the requirements for approvals and licenses according to the technical specifications outlined in relevant laws and the Investment Procedures Guide issued by the Authority.
Basic Requirements
Investors must obtain the necessary licenses and approvals for each activity by providing the correct documents required by the relevant licensing authority and paying the prescribed fees for each license, while adhering to the regulations outlined in the laws governing each specific license.
Required Documents
Investors are obligated to provide the necessary documents from each authority to obtain the required approvals and licenses for their activities.
Fees (in Egyptian Pounds)
Investors are required to pay the fees set by each authority to obtain the necessary approvals and licenses for their activities.
Time Frame
The duration for issuing each license varies based on the type of license and the procedures required by the issuing authority.
Service Channels
Policies and Procedures
Service for Certificate of No Conflict
Service Description
The Certificate of No Conflict for the trade name is issued for capital companies (joint stock companies, partnerships limited by shares, limited liability companies, and one-person companies) in accordance with the provisions of the Trade Names Law No. 55 of 1953, the Commercial Registry Law No. 34 of 1976, and Law No. 159 of 1981. This certificate indicates that the proposed name for the new or amended company does not conflict with any existing registered company name, thus protecting the names of both companies and avoiding confusion among third parties. Applicants can request the certificate when establishing a new company or modifying an existing company's name through the Authority's website or at the Investment Services Centers. The certificate serves as a reservation of the company name and prevents its use by other investors during its validity period, which is up to 15 days.
Basic Requirements
Required Documents
Fees (in Egyptian Pounds)
Time Frame
Service Channels
Policies and Procedures
Through the Electronic Portal:
For assistance during the electronic application process, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time or email e-services@gafinet.org.eg.
At the Investment Services Center:
One-Person Company
Description
The one-person company is the newest legal form for businesses under Egyptian law. In exception to Article 505 of the Civil Code, which mandates that a company must consist of at least two partners, any natural or legal person may establish a one-person company limited liability, as long as it aligns with the purposes for which it was created.
Basic Requirements
Required Documents
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Fees (in Egyptian Pounds)
Time Frame
Service Channels
Policies and Procedures
Establishment via the Electronic Portal:
For any issues during the electronic establishment process, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time or email e-services@gafinet.org.eg.
Establishment at the Investment Services Center:
Joint Stock Company - Partnership by Shares
Description
A joint stock company is defined under Article 2 of Law No. 159 of 1981 as "a company whose capital is divided into equal shares that can be traded as prescribed by law. The liability of the shareholder is limited to the value of the shares they subscribe to, and they are not liable for the company's debts beyond what they have contributed in shares. The company shall have a commercial name derived from the purpose of its establishment, and the name may include the name or title of one or more of its founders. Its shares may be offered for public subscription and may be listed on the Egyptian Stock Exchange. The shares must be registered with deposit and central registry companies. It is established with the Authority in accordance with the provisions of Investment Law No. 72 of 2017 or Law No. 159 of 1981.
Basic Requirements
Required Documents
Fees (in Egyptian Pounds)
Time Frame
Service Channels
Policies and Procedures
Establishment via the Electronic Portal:
For any issues during the electronic establishment process, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time or email e-services@gafinet.org.eg.
Establishment at the Investment Services Center:
Partnerships (General Partnership - Simple Recommendation)
Description
Partnerships are businesses that rely heavily on personal relationships among their members, which is a fundamental aspect of how the company operates. Typically, these partnerships consist of a small number of individuals who are closely connected, often through familial ties or friendship. Each partner trusts the others in terms of their abilities and competencies. Consequently, the dissolution of the partnership is a common outcome if any partner dies, is declared legally incompetent, goes bankrupt, or withdraws from the partnership.
Partnerships are categorized into two primary types:
It is important to note that the minimum number of partners required to form a partnership is two, and the establishment of such businesses is governed by the Investment Law No. 72 of 2017 in Egypt.
Basic Requirements
Required Documents
Fees
The fees and service charges for establishing partnerships according to the provisions of Investment Law No. 72 of 2017 can be identified by reviewing the attached documents that outline these costs.
Time Frame
The establishment process typically takes one working day.
Service Channels
Establishment can only be done through the electronic portal.
Policies and Procedures
Establishment through the Electronic Portal:
In case of any issues during the electronic establishment of your partnership, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time or send an email to e-services@gafinet.org.eg.
For more information, click here.
For more information on obtaining an electronic signature, click here.
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Company Establishment Services: Limited Liability Company (LLC)
Description
According to Article 4 of Law No. 159 of 1981, a limited liability company (LLC) is defined as a company with no more than fifty partners, each of whom is only liable to the extent of their share. The establishment of the company, increasing its capital, or borrowing on its behalf through public subscription is prohibited. Additionally, an LLC cannot issue shares or bonds that are tradable, and the transfer of partners' shares is subject to the redemption of partners according to the specific conditions outlined in the company’s contract, along with the regulations stipulated in this law. The company may adopt a unique name, which can derive from its purpose, and it can include the name of one or more partners. The minimum number of partners required is two, and shares cannot be offered through public subscription nor can they be listed on the Egyptian stock exchange.
Basic Requirements
Required Documents
Fees
The fees and service charges for establishing limited liability companies under the provisions of Investment Law No. 72 of 2017 and Law No. 159 of 1981 can be determined by reviewing the attached document that outlines these costs.
Time Frame
The establishment process typically takes one working day.
Service Channels
Establishment can be conducted through the electronic portal and the Investors' Services Center.
Policies and Procedures
Establishment through the Investors' Services Center:
General Notes:
Establishment via the Electronic Portal:
In case of any issues during the electronic establishment of your company, please contact the hotline at 16035 from 8 AM to 8 PM Cairo time or send an email to e-services@gafinet.org.eg.
For more information, click here.
For more details on obtaining an electronic signature, click here.
Establishing an Individual Enterprise
Description
An individual enterprise is a business owned and managed by a single person. This individual receives all profits generated by the enterprise while also bearing all responsibilities associated with it. According to articles 10 and 11 of the Commercial Law No. 17 of 1999, this type of enterprise is recognized as the sole trader. The establishment of an individual enterprise is governed by the Investment Law No. 72 of 2017.
Basic Requirements
The capital of the individual enterprise is determined according to the owner's preference, meaning there is no fixed minimum capital requirement set by law. This flexibility allows entrepreneurs to start businesses at varying scales based on their financial situation and business goals.
Required Documents
To establish an individual enterprise, several documents are needed:
Fees
The fees for establishing an individual enterprise according to the Investment Law No. 72 of 2017 can be found by reviewing the attached document that outlines the costs and service fees associated with the process.
Time Frame
The typical timeframe for establishing an individual enterprise is one working day. This means that, once all documents are submitted correctly, the registration process is completed swiftly, allowing entrepreneurs to commence operations promptly.
Service Channels
The establishment process can be completed exclusively through the electronic portal.
Policies and Procedures
Establishment via the Electronic Portal:
If any issues arise during the electronic establishment process, individuals can call the hotline at 16035 from 8 AM to 8 PM Cairo time or send an email to e-services@gafinet.org.eg for assistance.
For further information about obtaining an electronic signature, users can click the provided link.
Expanded Explanation
What is an Individual Enterprise?
An individual enterprise is fundamentally a sole proprietorship. It is characterized by the direct involvement of the owner in managing the day-to-day operations of the business. This structure is advantageous for small businesses or startups, as it allows for quick decision-making and a more personal connection to the business operations. However, it also means that the owner bears all the financial and legal risks associated with the business.
Legal Framework
The establishment of an individual enterprise in Egypt is governed by specific legal provisions, which ensure that the process is clear and structured. The Investment Law No. 72 of 2017 facilitates the process of starting a business by streamlining the required procedures and documentation. Understanding these laws is crucial for entrepreneurs to navigate the legal landscape successfully.
Capital Requirements
The fact that the capital for an individual enterprise is determined by the owner offers flexibility. This means that entrepreneurs can start with the amount they feel comfortable investing, allowing for innovation and creativity in launching their business. However, it's essential for the owner to conduct proper financial planning to ensure that the business can sustain itself and grow.
Importance of Documentation
The required documents serve multiple purposes:
Free Zones and Their Implications
Operating in a free zone can offer additional benefits, such as tax incentives and less stringent regulations. However, it is essential to understand the specific requirements and approvals needed for businesses wishing to operate in these zones. This consideration can significantly influence the operational strategy of the business.
Conclusion
Establishing an individual enterprise is a structured yet flexible process that enables entrepreneurs to create their own businesses with relative ease. By understanding the legal requirements, necessary documentation, and available resources, potential business owners can navigate the process more effectively. The emphasis on documentation and compliance with laws not only protects the owner's interests but also contributes to a more robust business environment overall.
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Translation and Expanded Explanation of "Certification of Shareholder or Partner Lists"
Certification of Shareholder or Partner Lists
Description
The certification of shareholder or partner lists applies to companies subject to the provisions of Law No. 159 of 1981. This process ensures that the lists of shareholders or partners in a company are officially recognized and authenticated by the relevant authorities.
Basic Requirements
This applies specifically to capital companies, which include:
Required Documents
To certify the shareholder or partner lists, the following documents are required:
Fees (in Egyptian Pounds)
Time Frame
The entire process is expected to be completed within one working day.
Service Channels
The certification can be done through:
Policies and Procedures
Expanded Explanation
Importance of Certification
The certification of shareholder or partner lists is a crucial process for capital companies in Egypt. It serves several purposes:
Understanding the Required Documents
Fees and Time Frame
The fees for certification are relatively modest, considering the importance of having an officially recognized document. The one-day turnaround time reflects a streamlined process aimed at facilitating business operations and reducing bureaucratic delays, which can be a significant barrier to entrepreneurship.
Service Channels and Procedures
The availability of both electronic and physical service channels enhances accessibility for companies seeking certification. The clear steps outlined in the procedures provide a straightforward approach to ensuring that all necessary documents are gathered and submitted, making the process more efficient.
Conclusion
The certification of shareholder or partner lists is a fundamental process for capital companies operating under Egyptian law. By adhering to the requirements and understanding the significance of each document, companies can ensure their compliance with legal standards and facilitate smoother business operations. This certification not only protects the interests of the company and its shareholders but also promotes a more trustworthy business environment in Egypt.
Translation and Expanded Explanation of "Certification of Board of Directors List in Joint-Stock Companies"
Certification of the Board of Directors List
Description
The certification of the board of directors list applies to joint-stock companies. This process involves officially recognizing and authenticating the list of individuals who serve on the board, ensuring that the governance of the company is transparent and legally compliant.
Basic Requirements
This process specifically pertains to joint-stock companies.
Required Documents
To certify the board of directors list, the following documents are necessary:
Fees (in Egyptian Pounds)
Time Frame
The process is expected to be completed within one working day.
Service Channels
Certification can be processed through:
Policies and Procedures
Expanded Explanation
Importance of Certification
The certification of the board of directors list is vital for several reasons:
Understanding the Required Documents
Fees and Time Frame
The fees associated with certification are reasonable considering the importance of having an official document that confirms the board’s composition. The one-day processing time indicates a commitment to efficiency, reducing bureaucratic hurdles for businesses seeking to operate smoothly.
Service Channels and Procedures
The option to utilize both electronic and physical service channels enhances accessibility for companies. The clear steps outlined in the procedures help ensure that all required documents are gathered and submitted correctly, making the process more straightforward.
Conclusion
The certification of the board of directors list is a fundamental requirement for joint-stock companies in Egypt. By adhering to the necessary requirements and understanding the importance of each document, companies can ensure compliance with legal standards and promote effective corporate governance. This certification not only protects the interests of the company and its board members but also fosters a more transparent and trustworthy business environment in Egypt.
Translation and Expanded Explanation of "Certification of Partners’ Meeting Minutes for Opening or Closing a Branch"
Certification of Partners’ Meeting Minutes for Opening or Closing a Branch
Description
The certification of partners’ meeting minutes is a necessary process for partnerships, specifically for those involved in opening or closing a branch of their business. This ensures that such decisions are formally documented and recognized by the relevant authorities.
Basic Requirements
This process applies to partnerships, including simple partnerships and general partnerships.
Required Documents
To certify the meeting minutes regarding the opening or closing of a branch, the following documents are necessary:
Fees (in Egyptian Pounds)
Time Frame
The process is expected to be completed within one working day.
Service Channels
Certification can be processed through:
Policies and Procedures
Importance of Certification
The certification of partners’ meeting minutes for opening or closing a branch is critical for several reasons:
Understanding the Required Documents
Fees and Time Frame
The fees associated with certification are reasonable considering the importance of having an official document that records significant business decisions. The one-day processing time indicates efficiency in the certification process, allowing partnerships to move forward promptly.
Service Channels and Procedures
Offering both electronic and physical service channels enhances accessibility for partnerships seeking certification. The clear steps outlined in the procedures ensure that all necessary documentation is collected and submitted correctly, streamlining the process and reducing bureaucratic hurdles.
Conclusion
The certification of partners’ meeting minutes for opening or closing a branch is a fundamental requirement for partnerships in Egypt. By understanding the necessary requirements and the importance of each document, partnerships can ensure compliance with legal standards and promote effective governance. This certification not only protects the interests of the partners but also fosters a more transparent and trustworthy business environment.
Certification of Ordinary General Assembly Minutes
Description
The certification of ordinary general assembly meeting minutes is a requirement for companies governed by Law No. 72 of 2017 and Law No. 159 of 1981. This certification ensures that the decisions made during the assembly are formally documented and recognized by the relevant authorities.
Basic Requirements
This applies to companies governed by Law No. 72 of 2017 and Law No. 159 of 1981, including:
Required Documents
To certify the ordinary general assembly meeting minutes, the following documents are required:
Fees (in Egyptian Pounds)
Time Frame
The process is expected to be completed within one working day.
Service Channels
Certification can be processed through:
Policies and Procedures
Expanded Explanation
Importance of Certification
The certification of ordinary general assembly minutes is vital for several reasons:
Understanding the Required Documents
Fees and Time Frame
The certification fees are a small price to pay for the legal protection and formal recognition of significant business decisions. The quick turnaround time of one day is designed to facilitate businesses' needs and ensure they can proceed without unnecessary delays.
Service Channels and Procedures
The option to process certifications electronically and through physical service channels increases accessibility for companies. The detailed steps outlined in the procedures ensure that all necessary documentation is collected and submitted correctly, reducing bureaucratic obstacles.
Conclusion
The certification of ordinary general assembly minutes is a crucial requirement for companies operating in Egypt. By understanding the necessary requirements and the importance of each document, companies can ensure compliance with legal standards and promote effective governance. This certification not only protects the interests of the companies and their stakeholders but also fosters a more transparent and trustworthy business environment.
Certification of Administrative Resolutions for Limited Liability Companies
Description
The certification of administrative resolutions is a requirement for limited liability companies established under Law No. 72 of 2017 and Law No. 159 of 1981. This certification ensures that the administrative decisions made by the company's management are formally recognized and documented.
Basic Requirements
This certification applies specifically to limited liability companies formed according to the provisions of Law No. 72 of 2017 and Law No. 159 of 1981.
Required Documents
To certify the administrative resolutions, the following documents are necessary:
Fees (in Egyptian Pounds)
Time Frame
The process is expected to be completed within one working day.
Service Channels
Certification can be processed through:
Policies and Procedures
Importance of Certification
The certification of administrative resolutions is crucial for the following reasons:
Understanding the Required Documents
Fees and Time Frame
The fees for certification are reasonable given the legal protections and formal recognition they provide. The swift turnaround time of one day is designed to facilitate the needs of businesses and help them proceed without unnecessary delays.
Service Channels and Procedures
The availability of electronic processing and physical service channels enhances accessibility, making it easier for companies to comply with legal requirements. The detailed procedural steps ensure that all necessary documentation is collected and processed accurately, minimizing bureaucratic hurdles.
Conclusion
The certification of administrative resolutions for limited liability companies is a vital process that safeguards the legitimacy of managerial decisions within the legal framework of Egypt. By understanding the requirements and importance of each document involved, companies can ensure that they comply with legal standards, fostering a transparent and accountable business environment. This certification not only protects the interests of the company and its stakeholders but also reinforces the trust of investors and customers in the business’s operations.
Corporate Amendments Services (Approval of Board of Directors Including Amendments to Articles 6 and 7 and Amendment Contract for Joint Stock Companies)
Description
This service involves the approval of the Board of Directors that includes amendments to Articles 6 and 7 of the company's articles of association, as well as the contract for the amendments, specifically for joint stock companies.
Basic Requirements
This service is applicable specifically to joint stock companies.
Required Documents
To process the approval, the following documents are needed:
Fees (in Egyptian Pounds)
Time Frame
Service Channels
The service can be accessed through:
Policies and Procedures
Through the Electronic Portal
Through the Investors Service Center
Expanded Explanation
Importance of Corporate Amendments
The process of approving amendments to the company's articles of association is crucial for several reasons:
Breakdown of Required Documents
Fees and Time Frame
The fees associated with the certification process are generally moderate compared to the legal protections and formal recognition they provide. The one-day processing time enhances efficiency, allowing companies to quickly implement changes and move forward with their operations.
Service Channels and Procedures
The dual access points—electronic and physical—provide flexibility for companies. The detailed steps in both processes are designed to ensure that all necessary documentation is gathered and reviewed thoroughly, minimizing the risk of delays or rejections due to incomplete submissions.
Conclusion
The approval of amendments to the articles of association for joint stock companies is a vital aspect of corporate governance and legal compliance. By understanding the requirements and processes involved, companies can navigate the necessary changes efficiently. This not only protects the company’s interests but also ensures that stakeholders are kept informed and engaged in the decision-making process, fostering a culture of transparency and accountability within the organization.
Liquidation of Sole Proprietorship
Description
This service pertains to the liquidation of a sole proprietorship.
Basic Requirements
This service is applicable specifically to sole proprietorships.
Required Documents
To initiate the liquidation process, the following documents are needed:
Fees (in Egyptian Pounds)
Time Frame
Service Channels
The service can be accessed through:
Policies and Procedures
Through the Electronic Portal
Through the Investors Service Center
Expanded Explanation
Importance of Liquidation
Liquidation is a crucial process for sole proprietorships, ensuring that the business is formally closed and all legal obligations are settled. It serves several purposes:
Breakdown of Required Documents
Importance of Certification
The certification of administrative resolutions is crucial for the following reasons:
Understanding the Required Documents
Fees and Time Frame
The fees for certification are reasonable given the legal protections and formal recognition they provide. The swift turnaround time of one day is designed to facilitate the needs of businesses and help them proceed without unnecessary delays.
Service Channels and Procedures
The availability of electronic processing and physical service channels enhances accessibility, making it easier for companies to comply with legal requirements. The detailed procedural steps ensure that all necessary documentation is collected and processed accurately, minimizing bureaucratic hurdles.
Conclusion
The certification of administrative resolutions for limited liability companies is a vital process that safeguards the legitimacy of managerial decisions within the legal framework of Egypt. By understanding the requirements and importance of each document involved, companies can ensure that they comply with legal standards, fostering a transparent and accountable business environment. This certification not only protects the interests of the company and its stakeholders but also reinforces the trust of investors and customers in the business’s operations.
Corporate Amendments Services (Approval of Board of Directors Including Amendments to Articles 6 and 7 and Amendment Contract for Joint Stock Companies)
Description
This service involves the approval of the Board of Directors that includes amendments to Articles 6 and 7 of the company's articles of association, as well as the contract for the amendments, specifically for joint stock companies.
Basic Requirements
This service is applicable specifically to joint stock companies.
Required Documents
To process the approval, the following documents are needed:
Fees (in Egyptian Pounds)
Time Frame
Service Channels
The service can be accessed through:
Policies and Procedures
Through the Electronic Portal
Through the Investors Service Center
Expanded Explanation
Importance of Corporate Amendments
The process of approving amendments to the company's articles of association is crucial for several reasons:
Breakdown of Required Documents
Fees and Time Frame
The fees associated with the certification process are generally moderate compared to the legal protections and formal recognition they provide. The one-day processing time enhances efficiency, allowing companies to quickly implement changes and move forward with their operations.
Service Channels and Procedures
The dual access points—electronic and physical—provide flexibility for companies. The detailed steps in both processes are designed to ensure that all necessary documentation is gathered and reviewed thoroughly, minimizing the risk of delays or rejections due to incomplete submissions.
Conclusion
The approval of amendments to the articles of association for joint stock companies is a vital aspect of corporate governance and legal compliance. By understanding the requirements and processes involved, companies can navigate the necessary changes efficiently. This not only protects the company’s interests but also ensures that stakeholders are kept informed and engaged in the decision-making process, fostering a culture of transparency and accountability within the organization.
Liquidation of Sole Proprietorship
Description
This service pertains to the liquidation of a sole proprietorship.
Basic Requirements
This service is applicable specifically to sole proprietorships.
Required Documents
To initiate the liquidation process, the following documents are needed:
Fees (in Egyptian Pounds)
Time Frame
Service Channels
The service can be accessed through:
Policies and Procedures
Through the Electronic Portal
Through the Investors Service Center
Expanded Explanation
Importance of Liquidation
Liquidation is a crucial process for sole proprietorships, ensuring that the business is formally closed and all legal obligations are settled. It serves several purposes:
Breakdown of Required Documents
Establishment of the Investor Services Center:
General Notes:
Establishment via the Electronic Portal:
For Assistance:
Company Formation Services
Establishing a Sole Proprietorship
Description: A sole proprietorship is a business owned and managed by a single individual, who assumes all profits and bears full responsibility for the establishment. It falls under the definition of a sole trader in Articles 10 and 11 of the Commercial Law No. 17 of 1999, and is established under the provisions of Investment Law No. 72 of 2017.
Basic Requirements:
Required Documents:
Fees (Egyptian Pounds):
Time Frame:
Service Channels:
Policies and Procedures
Establishment via the Electronic Portal:
If you encounter any issues during the electronic establishment process, contact the hotline at 16035 from 8 am to 8 pm Cairo time, or send an email to e-services@gafinet.org.eg.
Association Services
Certification of Shareholder or Partner Lists
Description: Certification of shareholder or partner lists for companies subject to Law No. 159 of 1981.
Basic Requirements:
Required Documents:
Fees (Egyptian Pounds):
Time Frame:
Service Channels:
Approval of Board Member Lists in Joint-Stock Companies
Description: Approval of the list of board members for joint-stock companies.
Basic Requirements:
Required Documents:
Fees (Egyptian Pounds):
Time Frame:
Service Channels:
Association Services
Approval of the Minutes of the Partners’ Group to Open or Close a Branch
Description: This service involves the approval of the minutes of the partners’ group to either open or close a branch.
Basic Requirements:
Required Documents:
Fees (Egyptian Pounds):
Time Frame:
Service Channels:
Policies and Procedures:
Approval of the Minutes of the Regular General Assemblies
Description: This service is for the approval of the minutes of the Ordinary General Assembly meeting for companies subject to the provisions of Law No. 72 of 2017 and Law No. 159 of 1981.
Basic Requirements:
Required Documents:
Special Cases:
Topics Related to the Sinai Peninsula:
Fees (Egyptian Pounds):
Time Frame:
Service Channels:
Policies and Procedures:
Approval of the Minutes of the Board of Directors Meeting
Description: This service involves the approval of the minutes of the Board of Directors meetings for companies governed by the provisions of Law No. 72 of 2017 and Law No. 159 of 1981.
Basic Requirements:
Required Documents:
Fees (Egyptian Pounds):
Time Frame:
Service Channels:
Policies and Procedures:
Approval of Administrative Decisions for Limited Liability Companies
Description
This service involves the formal approval of administrative decisions made by limited liability companies that are established according to the provisions of Law No. 72 of 2017 and Law No. 159 of 1981. These laws govern the structure and operation of companies in Egypt, ensuring compliance with legal and regulatory frameworks. The approval process is crucial for validating decisions that affect the governance and operational changes within the company.
Basic Requirements
To utilize this service, the company must be classified as a limited liability company and must adhere to the stipulations outlined in both the aforementioned laws.
Required Documents
Fees
Time Frame
Service Channels
Policies and Procedures
Approval of the Board of Directors Including Amending Articles No. 6 and 7 and the Amendment Contract (Joint Stock Companies)
Description
This service facilitates the approval process for joint stock companies wishing to amend specific articles of their Articles of Association, specifically Articles No. 6 and 7. The amendments must be documented in a formal amendment contract, and the approval from the Board of Directors is necessary to ensure compliance with legal and regulatory frameworks governing company operations.
Basic Requirements
The company must be classified as a joint stock company to utilize this service. Joint stock companies are a type of business entity characterized by the division of ownership into shares, allowing for greater investment opportunities and limited liability for shareholders.
Required Documents
Fees
Time Frame
Service Channels
Policies and Procedures
Via the Electronic Portal
Investor Services Center
Process Overview
The Investor Services Center provides a structured pathway for companies to submit requests for the approval of amendments to their Articles of Association, specifically through the approval of the Board of Directors and related documentation. The following steps outline the detailed procedures involved:
Step-by-Step Process
Summary of Key Points
liquidation of a sole proprietorship as part of the Company Amendment Services at the Investor Services Center, including all necessary requirements, documentation, fees, and procedures:
Company Amendment Services
Liquidation of the Sole Proprietorship
Description
The liquidation of a sole proprietorship involves formally closing and deregistering a business entity that is owned by an individual. This process is essential for ensuring that the business is officially recognized as closed in legal and commercial records, relieving the owner from future liabilities associated with the business.
Basic Requirements
Required Documents
To successfully liquidate a sole proprietorship, the following documents must be submitted:
Fees
Time Frame
Service Channels
The liquidation process can be conducted through two main channels:
1. Electronic Portal:
2. Investor Services Center:
Summary
The liquidation process for a sole proprietorship is clearly defined, requiring specific documentation and compliance with regulatory procedures. Whether submitting through the electronic portal or the Investor Services Center, ensuring that all required documents are accurately prepared and submitted will facilitate a smooth and timely liquidation process.
Limited Liability Company
Description
According to Article 4 of Law No. 159 of 1981, a limited liability company is defined as a company in which the number of partners does not exceed fifty partners. Each partner's liability is limited to the extent of their share in the company's capital. This type of company cannot be established, increase its capital, or borrow funds through public subscription, which means it cannot offer shares or bonds to the public. The shares of a limited liability company cannot be traded publicly, and the transfer of partners' shares must adhere to the special conditions outlined in the company's contract and the law itself.
Additionally, a limited liability company may adopt a special name that reflects its purpose, and this name can include the names of one or more of its partners. Importantly, a limited liability company must have at least two partners and is prohibited from offering shares through public subscription or being listed on the Egyptian Stock Exchange.
Basic Requirements
The company must have a minimum of two partners and a maximum of fifty partners, ensuring that the structure is relatively small and manageable. This limitation on the number of partners is designed to maintain a close-knit management structure where partners have a vested interest in the company's operations.
Required Documents
Fees
The fees for establishing a limited liability company, including service charges, can be reviewed in the attached documentation regarding the Investment Law No. 72 of 2017 and Law No. 159 of 1981.
Time Frame
The processing of the application typically takes one working day after receipt of all completed documentation.
Service Channels
Services can be accessed through the Electronic Portal and the Investor Services Center, providing flexibility and accessibility for applicants.
Policies and Procedures
Get the legal knowledge and advice your business deserves.
Company Formation Services: Establishing a Sole Proprietorship
Description
A sole proprietorship is a business entity owned and operated by a single individual. This owner is responsible for managing all aspects of the business and is entitled to all profits generated by it. However, they also bear all risks and liabilities associated with the business operations. In the context of Egyptian law, a sole proprietorship is defined under Articles 10 and 11 of the Commercial Law No. 17 of 1999 and is established following the provisions set out in Investment Law No. 72 of 2017. This structure is advantageous for individuals looking to maintain full control over their business without the complexities of a partnership or corporate structure.
Basic Requirements
The capital required for a sole proprietorship is flexible and determined solely by the proprietor's desires and needs. There is no fixed minimum capital requirement, making it an accessible option for many entrepreneurs.
Required Documents
To successfully establish a sole proprietorship, the following documents are required:
Fees
The fees and service charges associated with establishing a sole proprietorship are specified in the attached documentation. These fees align with the provisions of Investment Law No. 72 of 2017 and may vary depending on the specifics of the business establishment.
Time Frame
The establishment process typically takes one working day from the submission of all required documents.
Service Channels
Sole proprietorship services can be accessed through the Electronic Portal exclusively, allowing for streamlined and efficient processing of applications.
Policies and Procedures
Establishment via the Electronic Portal:
Association Services: Certification of Lists of Shareholders or Partners
Description
Certification of lists of shareholders or partners is a process for companies operating under the provisions of Law No. 159 of 1981. This certification is essential for various types of money companies, including joint stock companies, limited liability companies, and companies limited by shares. The certified lists serve as official documents verifying the ownership structure of the company, which is crucial for regulatory compliance and transparency in corporate governance.
Basic Requirements
The certification process is applicable to different types of money companies, specifically:
Required Documents
To initiate the certification of lists of shareholders or partners, the following documents must be submitted:
Fees
The following fees apply for the certification of lists of shareholders or partners:
Time Frame
The certification process is typically completed within one working day from the submission of all required documents.
Service Channels
Services related to the certification of lists of shareholders or partners can be accessed through:
Policies and Procedures
Association Services: Approval of the List of Board Members in Joint Stock Companies
Description
The approval of the list of board members is a formal process required for joint stock companies. This step ensures that the composition of the board is verified and complies with relevant laws and regulations governing corporate governance.
Basic Requirements
This service specifically applies to joint stock companies.
Required Documents
To secure approval for the list of board members, the following documents must be submitted:
Fees
The following fees are applicable for the approval of the board of directors’ list:
Time Frame
The approval process is generally completed within one working day from the submission of all necessary documents.
Service Channels
Similar to the previous service, the approval of the board members’ list can be accessed through:
Policies and Procedures
Association Services: Approval of the Minutes of the Partners’ Group to Open or Close a Branch
Description
The approval of the minutes of the partners' group is a crucial step in the process of opening or closing a branch of a personal company. This process is particularly relevant for companies structured as simple recommendation or solidarity partnerships. The approved minutes serve as an official record of the partners' decisions regarding the branch's operations, ensuring compliance with applicable laws and regulations.
Basic Requirements
This service is specifically intended for personal companies, which include:
Required Documents
To obtain approval for the minutes of the partners' group regarding the opening or closing of a branch, the following documents must be submitted:
Fees
The fees for the approval process are as follows:
Time Frame
The approval process for the minutes of the partners' group is typically completed within one working day from the date of submission of all required documents.
Service Channels
The approval of the minutes can be processed through the following channels:
Policies and Procedures
Approval of the Minutes of the Regular General Assemblies
Description
The approval of the minutes from the ordinary general assembly meetings is a critical process for companies governed by Law No. 72 of 2017 and Law No. 159 of 1981. This process ensures that the discussions, decisions, and resolutions made during the assembly are officially recognized and documented, providing a legal record of the company's governance activities. This is applicable to various types of companies including stock companies, limited liability companies, limited partnerships, and single-person companies.
Basic Requirements
This service is required for the following types of companies:
Required Documents
To obtain approval for the minutes of the ordinary general assembly meeting, the following documents must be submitted:
Fees
The fees for the approval process are as follows:
Time Frame
The approval process for the minutes of the ordinary general assembly meeting is typically completed within one working day from the submission date of all required documents.
Service Channels
The approval of the minutes can be processed through:
Policies and Procedures
Approval of the Minutes of the Board of Directors Meeting
Description
The approval of the minutes from the Board of Directors meetings is essential for companies governed by Law No. 72 of 2017 and Law No. 159 of 1981. This process formalizes the decisions made during the meetings and ensures compliance with legal and regulatory requirements. It is specifically applicable to money companies, including joint stock companies and limited liability companies.
Basic Requirements
This service is required for:
Required Documents
To obtain approval for the minutes of the Board of Directors meeting, the following documents must be submitted:
Fees
The fees for the approval process are as follows:
Time Frame
The approval process for the minutes of the Board of Directors meeting is typically completed within one working day from the date of submission of all required documents.
Service Channels
The approval of the minutes can be processed through:
Policies and Procedures
Company Amendment Services
Liquidation of the Sole Proprietorship
Description
This service facilitates the formal process of liquidating a sole proprietorship, which is a business owned and operated by a single individual. Liquidation refers to the process of closing down the business and removing its registration from the commercial registry, ensuring that all legal obligations and financial responsibilities are appropriately addressed before the business is officially dissolved.
Basic Requirements
This service is intended for:
Required Documents
To initiate the liquidation process, the following documents must be prepared and submitted:
Fees
The fees associated with this service include:
Time Frame
The time required for processing these requests is as follows:
Service Channels
This service can be accessed through:
Policies and Procedures
Via the Electronic Portal
At the Investor Services Center
Importance of Certification
The certification of administrative resolutions is crucial for the following reasons:
Understanding the Required Documents
Fees and Time Frame
The fees for certification are reasonable given the legal protections and formal recognition they provide. The swift turnaround time of one day is designed to facilitate the needs of businesses and help them proceed without unnecessary delays.
Service Channels and Procedures
The availability of electronic processing and physical service channels enhances accessibility, making it easier for companies to comply with legal requirements. The detailed procedural steps ensure that all necessary documentation is collected and processed accurately, minimizing bureaucratic hurdles.
Conclusion
The certification of administrative resolutions for limited liability companies is a vital process that safeguards the legitimacy of managerial decisions within the legal framework of Egypt. By understanding the requirements and importance of each document involved, companies can ensure that they comply with legal standards, fostering a transparent and accountable business environment. This certification not only protects the interests of the company and its stakeholders but also reinforces the trust of investors and customers in the business’s operations.
Corporate Amendments Services (Approval of Board of Directors Including Amendments to Articles 6 and 7 and Amendment Contract for Joint Stock Companies)
Description
This service involves the approval of the Board of Directors that includes amendments to Articles 6 and 7 of the company's articles of association, as well as the contract for the amendments, specifically for joint stock companies.
Basic Requirements
This service is applicable specifically to joint stock companies.
Required Documents
To process the approval, the following documents are needed:
Fees (in Egyptian Pounds)
Time Frame
Service Channels
The service can be accessed through:
Policies and Procedures
Through the Electronic Portal
Through the Investors Service Center
Expanded Explanation
Importance of Corporate Amendments
The process of approving amendments to the company's articles of association is crucial for several reasons:
Breakdown of Required Documents
Fees and Time Frame
The fees associated with the certification process are generally moderate compared to the legal protections and formal recognition they provide. The one-day processing time enhances efficiency, allowing companies to quickly implement changes and move forward with their operations.
Service Channels and Procedures
The dual access points—electronic and physical—provide flexibility for companies. The detailed steps in both processes are designed to ensure that all necessary documentation is gathered and reviewed thoroughly, minimizing the risk of delays or rejections due to incomplete submissions.
Conclusion
The approval of amendments to the articles of association for joint stock companies is a vital aspect of corporate governance and legal compliance. By understanding the requirements and processes involved, companies can navigate the necessary changes efficiently. This not only protects the company’s interests but also ensures that stakeholders are kept informed and engaged in the decision-making process, fostering a culture of transparency and accountability within the organization.
Liquidation of Sole Proprietorship
Description
This service pertains to the liquidation of a sole proprietorship.
Basic Requirements
This service is applicable specifically to sole proprietorships.
Required Documents
To initiate the liquidation process, the following documents are needed:
Fees (in Egyptian Pounds)
Time Frame
Service Channels
The service can be accessed through:
Policies and Procedures
Through the Electronic Portal
Through the Investors Service Center
Expanded Explanation
Importance of Liquidation
Liquidation is a crucial process for sole proprietorships, ensuring that the business is formally closed and all legal obligations are settled. It serves several purposes:
Breakdown of Required Documents
Company Amendments Services
Amendment of Foreign Companies Branches and Foreign Banks Branches Data
Description
This service involves the process of amending the data of foreign companies incorporated under the Investment Law and the branches of foreign banks operating in Egypt. These amendments may pertain to various aspects of the business, including management changes, operational scope, and compliance with local regulations.
Prerequisites
Required Documents
To successfully request an amendment, the following documents must be submitted:
Fees
Time Frame
Service Channels
This service can be accessed through:
Policies and Procedures
Via the E-Portal
Via the Investor Services Center (ISC)
Company Amendments Services
Change the Legal Structure of Joint Stock Company / Limited Liability Company / Partnership Limited by Shares
Description
This service facilitates the transformation of a Joint Stock Company, Limited Liability Company (LLC), or Partnership Limited by Shares into a Single Member Company. This process is particularly useful for companies seeking to streamline operations and governance under a sole ownership structure.
Prerequisites
Required Documents
To successfully execute the change in legal structure, the following documentation is necessary:
Fees
Time Frame
Service Channels
This service is available through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Single Member Company Merging
Description
This service allows for the merging of a Single Member Company with another entity, streamlining operations and consolidating resources under a single ownership structure.
Prerequisites
Required Documents
To successfully execute the merger, the following documentation is necessary:
Fees
Time Frame
Service Channels
This service can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Change the Legal Structure of a Single Member Company
Description
This service facilitates the change of the legal structure of a Single Member Company, allowing the owner to adopt a different legal framework, such as transforming into a Joint Stock Company or a Limited Liability Company.
Prerequisites
Required Documents
To successfully change the legal structure, the following documentation is necessary:
Special Documents
In specific cases, additional documents may be required:
Fees
Time Frame
Service Channels
This service can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Liquidation of a Single Member Company
Description
This service enables the formal liquidation process for a Single Member Company, allowing the owner to dissolve the company in compliance with legal requirements.
Prerequisites
Required Documents
To initiate the liquidation process, the following documents must be submitted:
Special Documents
Additional documentation may be required based on the circumstances surrounding the liquidation:
Fees
Time Frame
Service Channels
The liquidation service can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Amendment of Single Member Company
Description
This service facilitates amendments to the structure or operations of a Single Member Company, allowing the owner to update company details in compliance with legal requirements.
Prerequisites
Required Documents
To initiate the amendment process, the following documents must be submitted:
Special Documents
Additional documentation may be required based on specific types of amendments:
Fees
Time Frame
Service Channels
The amendment service can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Change of Legal Structure of Companies
Description
This service facilitates the change of the legal structure for a joint stock company, a partnership limited by shares, or a limited liability company, ensuring compliance with regulatory requirements.
Prerequisites
Required Documents
To initiate the process of changing the legal structure, the following documents must be submitted:
Additional Documents (if applicable)
Fees
Time Frame
Service Channels
The change of legal structure service can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Amendment of Sole Proprietorships Basic Data
Description
The Amendment of Sole Proprietorships Basic Data service allows sole proprietors to update and modify essential information related to their business. This could include changes in ownership details, business address, contact information, or any other data pertinent to the operation of the sole proprietorship. The service ensures that all company records are accurate and comply with legal regulations, which is critical for maintaining the legitimacy of the business and fulfilling obligations towards authorities and clients.
Prerequisites
To qualify for this service, the following prerequisite is mandatory:
Required Documents
To successfully apply for the amendment of a sole proprietorship's basic data, the applicant must prepare and submit the following documents:
In the event of a capital increase for the sole proprietorship, the applicant must fill in and submit an acknowledgment stating that the increase is solely the liability of the sole proprietor, absolving GAFI from any financial responsibilities related to the capital increase.
11.Special Approvals for Added Objects:
Fees
The cost associated with the amendment of sole proprietorship data is structured as follows:
Time Frame
The processing time for the amendment of sole proprietorships is as follows:
Service Channels
The amendment service for sole proprietorships can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Amendments Services
Amendment of Articles of Joint Ventures or Limited Partnerships
Description
The Amendment of Articles of Joint Ventures or Limited Partnerships service is designed for businesses operating as joint ventures or limited partnerships to modify their articles of partnership. Amendments can include changes in partnership terms, roles of partners, business objectives, or other foundational aspects of the partnership agreement. This service ensures that the partnership's governing documents reflect current operations and comply with legal requirements.
Prerequisites
To initiate the amendment process, the applicant must meet the following prerequisite:
Required Documents
To successfully amend the articles of a joint venture or limited partnership, the following documents must be prepared and submitted:
Documents Required for Particular Cases
In addition to the standard required documents, additional documentation may be necessary in specific situations:
Fees
The cost associated with the amendment of the articles of joint ventures or limited partnerships is as follows:
Time Frame
The processing time for amending the articles is structured as follows:
Service Channels
The amendment service for joint ventures and limited partnerships can be accessed through two main channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Company Conversion from Operation under the Investment Law to Operation under Law No. 159 of 1981
Description
The Company Conversion from Operation under the Investment Law to Operation under Law No. 159 of 1981 service facilitates the transition of a company operating under the Investment Law to operate under Law No. 159 of 1981, which governs the establishment and regulation of joint stock companies and limited liability companies in Egypt. This conversion may be sought for various reasons, such as a change in business strategy, the desire for a different legal framework, or the need to comply with new regulations.
Prerequisites
To initiate the conversion process, the company must meet the following prerequisite:
Required Documents
The following documents must be prepared and submitted to successfully convert the company:
A copy of the new articles of association, which must comply with Law No. 159 of 1981, must be submitted. This document should be preceded by a preamble detailing the company's development since its incorporation up to the conversion date. The preamble must be signed by a duly authorized representative of the company.
Amendment of Articles of Joint Venture or Limited Partnerships Service
Description
The Amendment of Articles of Joint Venture or Limited Partnerships service facilitates the process of modifying the articles of partnership for joint ventures or limited partnerships, ensuring compliance with legal requirements and reflecting any changes agreed upon by the partners.
Prerequisites
To initiate the amendment process, the following prerequisite must be met:
Required Documents
The following documents must be submitted to complete the application for amending the articles of a joint venture or limited partnership:
Additional Required Documents (if applicable)
For specific cases, the following additional documents may be required:
Fees
The fees associated with the amendment process are as follows:
Time Frame
The estimated processing time for the amendment service is:
Service Channels
The amendment service can be accessed through two primary channels:
Policies and Procedures
Via the E-Portal
Via Investor Services Center (ISC)
Investor Assistance Channels
The General Authority for Investment and Free Zones provides several channels to help investors resolve their issues, including:
Introduction to the General Authority for Investment and Free Zones